Project Credits


Project Lead

Val Bayliss-Brideaux, Senior Engagement Manager, Manchester, Health and Care Commissioning

Clinical Leads

Dr Helen Hosker – GP Lead for Urgent Care

Dr. Peter Fink – GP Lead for Urgent Care, NHS Manchester CCG

Dr. Martin Whiting – GP Lead for Urgent Care, NHS Manchester

Nick Gomm – Director of Corporate Affairs, NHS Manchester CCG

Video Contacts


Dr Peter Fink – General Practitioner


Kim Godwin – Practice Manager, Dr Mellor Dental Practice


Dr Andrew Rowland – Consultant in Paediatric Emergency Medicine


Karen O’Brien – Associate Director Primary Care Commissioning for Manchester & Trafford


Jonathan Smith – Matron for Emergency Services

Video translations

Lou Armer – Acting Station Manager, North Manchester FM 106.6

Development Lead

Julian Palfreyman

Voice Over

Alan French

Thank you to Multilingual Manchester for their contribution towards identifying language priorities.

BSL Video Choose Well

Our thanks to Manchester Deaf Centre – Richard Jones, Executive Director

Drip Media

Focus Groups


Elinah Mugwagwa – Forum Development Worker, Manchester Refugee Support Network

Parents of young children

Paula Richards – Head of Centre, Harpurhey SSCC

Students (group 1) Manchester Metropolitan University:

Paul Norman

Yvonne Harris

Students(group 2) The Manchester College:

Sharlene Wharton – Student Council Co-ordinator

Working people

ICE sourced on street

ICE team involved

Digital Team

Ric Carey

Geraint Taylor

Justyn Clark

Project Management Team

Sarah Love

Iain Gopsill

Emma Camden

Design Team

Ian Jackson

Paul Wood

Faye Levingston

Jo Hayes

Milena Pollack

Joel Wade